Loah Shipping Policy
We currently offer two delivery methods:
All standard orders submitted before 12 noon will be delivered in 2-3 days.
All express orders submitted before 12 noon will be shipped that day on a next-day service.
Free delivery for Club Loah members is put on a standard service. You will have to pay for express delivery.
We currently only deliver to the UK mainland.
For international orders please don’t try putting them through our website, instead email firstname.lastname@example.org and we will see what we can do!
Refunds & returns
We’re pretty confident you’re going to love Loah.
But if for some reason it hasn’t matched your expectations, we’ll accept a return and refund you your money.
This deal only works if you’ve consumed just one of the cans – you can't go drinking them all and then claim you didn’t enjoy it!
Simply get in touch at email@example.com with a picture of all the items. If everything looks right, we will then ask for you to cover the cost of sending the beer back via a courier and refund you the value of the beer in full (all cans).
We will not accept anything that has been deliberately damaged or tampered with.
Beer comes under the category of perishable goods, so there must also be ample time left on the sell-by date for us to re-use it in charitable activity.
We reserve the right to refuse any return that doesn’t look right.